Privacy policy.

Privacy Policy

Last updated: October 21, 2025

At Viceroy (Vx Nations), we value discretion, integrity, and the trust of our clients. This Privacy Policy explains how we collect, use, and protect your information when you interact with our brand through our website, social platforms, and related services.

1. Information We Collect

We collect information to better understand and serve our clients with the highest level of care and personalization.

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing addresses

  • Payment information (processed securely via our payment partners)

  • Phone number

b. Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type and operating system

  • IP address

  • Time spent on our website

  • Pages viewed and referring links

This information helps us improve your online experience and maintain site performance.

2. How We Use Your Information

Viceroy uses your data to provide exceptional service and elevate your experience with the brand.

We may use your information to:

  • Process and fulfill orders

  • Provide shipping updates and customer service

  • Send exclusive updates, offers, and invitations (only if you opt in)

  • Personalize your shopping experience

  • Improve our products, services, and website performance

  • Maintain legal compliance and prevent fraud

We never sell or rent your personal data.

3. Sharing of Information

We share information only with trusted third parties that help us operate Viceroy at the highest standard of security and performance. These may include:

  • Payment processors (e.g., Shopify Payments, Afterpay, PayPal)

  • Shipping carriers (e.g., UPS, DHL, USPS)

  • Analytics and marketing platforms (e.g., Google Analytics, Meta Ads Manager)

All partners are required to keep your information secure and use it solely for the services they provide to us.

4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, personalize content, and analyze traffic.
You may choose to disable cookies through your browser settings, but some site features may not function properly without them.

5. Your Privacy Rights

You have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications at any time

  • Request that we limit data processing

To exercise these rights, contact us at privacy@vxnations.com.

6. Data Security

We implement industry-leading security measures to safeguard your personal information.
All transactions are processed through encrypted connections and secure payment gateways.
However, no online system is completely immune to risk, and we encourage you to protect your personal information carefully.

7. International Orders

As Viceroy offers global shipping, your data may be transferred and processed in countries other than your own.
We take all necessary precautions to ensure your information is handled in accordance with this policy and applicable laws.

8. Children’s Privacy

Viceroy does not knowingly collect or solicit personal data from individuals under 16 years of age.
If we become aware that we have collected personal data from a minor without parental consent, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available at vxnations.com/privacy.
Continued use of our website after such updates constitutes your acceptance of the revised policy.

10. Contact Us

For any questions, concerns, or requests related to privacy, please contact:

Viceroy – Vx Nations
Attn: Privacy Department
📧 privacy@vxnations.com
🌐 www.vxnations.com